1. Information We Collect
To provide our Service, Vivified collects the following types of information:
Information You Provide
- User-Provided Content: Still images, photographs, and media files you upload for the purpose of animation.
- Account Information: Your name, email address, and payment history related to credit purchases.
- Metadata: Information linked to your content, such as geotags or comments, to make your media interactive.
Technical Information
When you use Vivified, certain internet and electronic network activity information is logged automatically:
- Log Data: IP address, browser type, settings, date/time of visit, and search terms.
- Device Data: Information about the hardware you use to access our Service.
- Cookie Data: We use cookies to operate our services and remember your preferences.
2. How We Use Information
We process your information to fulfill contracts, conduct business, and comply with legal reasons:
- Service Delivery: Managing project folders, credit balances, and generating AI motion clips.
- Account Management: Verifying your identity and communicating about your account status.
- Legitimate Interests: Improving Vivified through research, diagnosing technical issues, and preventing fraud or abuse.
- Inferences: Understanding your interests (e.g., if you save graphic art, we may suggest similar creative styles).
3. AI and Data Usage
We do NOT use your uploaded content to train AI models.
Your private family archives remain your property and are not used for public-facing model training without explicit consent.
4. Data Retention & Deletion
Vivified implements a strict 90-day retention policy as detailed in our Terms of Service:
- Project Deletion: All source images, generated clips, and movies are automatically deleted 90 days after the project creation date.
- Immediate Deletion: You may manually delete assets at any time through your dashboard for immediate removal.
- Legal Compliance: We retain data only as long as necessary to comply with legal obligations.
6. Your Rights (GDPR, CCPA, & General)
Regardless of your location, you have the right to access, correct, or delete your personal data.
- California (CCPA): Right to know what data is collected and opt-out of certain uses.
- EU & UK (GDPR): Right to data portability and to object to processing.
To exercise these rights, please email us at privacy@vivified.ai.
10. Children's Privacy
Vivified is not directed at children under the age of 16. If we become aware of an account held by someone under 16, it will be terminated immediately.
15. Contact Us
If you have thoughts or questions about this privacy policy, contact our Data Protection Officer:
Vivified, LLC.
support@vivified.ai